We are a team of 2 young passionate and visionary ladies.
We have been passionate about fashion and trending looks for a very long time. We have been friends since high school all through college. After college we could not secure well paying jobs to sustain us.
After a long search with poorly paying offers, we came up with an idea of starting our own clothing store since we were so much into fashion and always kept up with the latest clothing trends.
That is how "Off the Closet Looks" was founded, in 2017.
One year down the line, we have managed to serve thousands of people worldwide and we are looking forward to serve millions and millions of others globally.
We know this is all possible because we have always ensured that we source high quality clothings from manufactures hence being able to sell them at the lowest prices possible.
We are able to sell at over 50% lower prices than local since we source our fashion products from manufacturers and not middlemen.
Your Satisfaction is our Main Priority
We are focused much on ensuring that our customers not only get best discounted prices, but also that they could get the items delivered to them as fast as possible. For us to achieve that, we decided to start warehousing at 2 strategic places - Mainland China and Hong Kong.
Our major goal now is to position OffTheCloset as the leading online shopping platform for women fashion, despite the major milestones we have achieved. We believe that our journey has just begun.
Our hard work over the years has resulted in an overwhelming response from our esteemed customers. We are now striving towards the expansion of our product line and delivering even better results and ensuring that our customers have the best experience shopping online.
The future of e-commerce is promising according to the experts. People are moving online each and everyday and before we realize,we will be doing almost everything from the comfort of our homes. It has already begun and things are getting even better.
As a result, our vision is to improve online shopping experience and bringing the world even closer to you.
We have therefore set our fundamental values appropriately and our customer-oriented culture has been the integral part of our company policy. The values we uphold are the reason for our fast growth.
It is our goal to be the world's most customer-centric company, where customers can find, discover and shop the latest, and stylish outfits at Off the Closet Looks.
As you all know by now, our main reason for venturing into women fashion was to ensure that all you beautiful ladies out there are looking sassy and slaying, because life is too short to wear boring clothes.
This cannot be possible if we overpriced our clothing products. Unlike other conventional sellers, we don't have several agents involved in our procurement processes, we don't run several rented physical stores or any distribution overheads. We own our warehouses and therefore our operational costs are low and we will ensure that you enjoy low prices on our products. We won't enjoy benefiting alone, but we would like to pass these benefits to our customers as well.
Your online transaction on our store is secure with the highest levels of transaction security. OfftheClosetlooks.com uses shopify's most secure SSL encryption technology that protects your card information while securely transmitting it by SSL directly to a secure electronic vault for payment processing.
We also offer PayPal as a payment gateway which is the safest and most reliable worldwide. If you don't have a PayPal account, you can as well pay using your card via PayPal.
Being a customer-centured company we are, we always try to safeguard the interests of our customers. Now our customers have to place an order and we will take care of everything.We are offering insurance against lost in transit, incurred damages and any other rational reason. So whatever the matter may be, we will ensure your money is safe.
Confidence and trust is the glue of life. It is the fundamental ingredient in effective communication. It is through trust that relationships are held. The philosophy of trust is what has guided our growth and helped us gain the trust of our global customers.
We take pride in meeting every nitty gritty as as far our customer needs are concerned. We always ensure that we are ahead of our competition.
With our wide range of quality products, well-trained customer care team, efficient and prompt service, free & timely delivery.